This offer job is expired.

Head of Corporate Service

First Alliances - Expires on Dec 31, 2015
  • Country
  • Location
  • Job Type
  • Experience
  • Eligibility
  • Vietnam
  • Hanoi
  • Permanent - Full Time
  • 12+ years
  • Expat and local
Customer Service/ Account Management
Job Category
Banking / Financial Services
USD 4,000 - USD 6,000

Job Description

Manage all of Corporate Service Divisionís activities, including administration, centralized procurement, transaction, and the construction, repair, and renovation of the bankís branches/TSOs to ensure optimal, stable, standard, safe, sustainable operations and excel in his/her role towards successful implementation of the Bankís business strategy.

Key Responsibilities
  1. Determine targets, develop and organize activities for the division to enhance, ensure alignment with, and serve the bankís business strategy effectively.
  2. Manage resources (develop headcount plan, allocate human resources, train successors, develop career roadmap for employees, develop work allocation, recognition, and performance rating mechanisms for employees, etc.) in the division and ensure availability of sufficient, quality resources for the division to perform its roles and responsibilities.
  3. Develop annual action plan in line with the Bankís strategy as well as budget for the division.
  4. Organize the development and implementation of policies, regulations, processes and guidance specific to the division.
  5. Manage, lead the selection, design, development, and monitoring of the provision and control of the provision of corporate services in the Bank.
  6. Give direction, develop and manage corporate services, including, centralized procurement center, administration center, translation pool, assets management center, etc.
  7. Give direction, develop and manage service quality management activities for the division as well as for the whole bank to improve the effective and efficiency.
  8. Identify operational risks in the division and cooperate with relevant divisions in developing the methods for measuring, evaluating, and minimizing the risks.
  9. On behalf of the bank, build relationships with external partners such as the State Bank of Vietnam, police, government agencies, etc.
  10. Perform other relevant work as required by the Chief Executive Officer and the Board of Directors.

Job Requirements

  • University degree in related fields such as business administration, finance, and banking (preferably MBA)
  • At least 12 years of experience in business, finance, and banking; at least 4-5 years of experience in equivalent managerial position
  • Broad knowledge in banking as well as banking products and services
  • Good knowledge of principles, methods, and best practices in organizational and operations management
  • Preferably working experience in foreign banks
  • English: at least TOEIC 800 or equivalent.

About the recruitment agency

First Alliances

First Alliances is Vietnam's most established and largest specialist professional recruitment consultancy and HR outsourced solution provider. Operating across all major industry sectors and at all ...

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